Privacy Policy

Introduction

Welcome to SnepXora's Privacy Policy. At SnepXora, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and store your information when you use our social casino platform, and informs you about your privacy rights and how the law protects you.

Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Data: This includes information such as your name, email address, and contact information that you provide when registering or using our services.
  • Profile Data: Information such as your username, password, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, services, and platform, including your browsing history, game statistics, and interaction patterns.
  • Technical Data: This includes your IP address, browser type and version, time zone setting, operating system, and device information.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Information

We use the information we collect about you for various purposes, including:

  • To provide and maintain our services, including to monitor the usage of our service.
  • To manage your account, including verifying your identity for security purposes.
  • To contact you regarding updates, security alerts, and administrative messages.
  • To provide customer support and respond to your requests or inquiries.
  • To personalize your experience and deliver content and game offerings relevant to your interests.
  • To improve our website, products, and services.
  • To process transactions and send related information including confirmations and receipts.
  • To send promotional messages, marketing communications, and other information that may interest you.
  • For analytical purposes to understand how our services are used.

Legal Basis for Processing

We process your personal information based on legitimate interests, consent, contractual necessity, and legal obligations. Where we rely on your consent to process your personal data, you have the right to withdraw or decline your consent at any time.

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Partners: Partners with whom we jointly offer products or services.
  • Affiliates: Our parent company, subsidiaries, and affiliates.
  • Legal Requirements: When required by law or to protect our rights or the rights of others.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification – the right to have your information corrected if it's inaccurate or incomplete.
  • The right to object to our processing of your personal data.
  • The right of restriction – the right to request that we restrict the processing of your personal information.
  • The right to data portability – the right to receive a copy of your personal data in a structured, machine-readable format.
  • The right to withdraw consent at any time where we relied on your consent to process your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our platform and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: November 1, 2023